Correction Policy

Correction Procedures Program

SoapAsk is dedicated to providing news articles, headlines, and captions that are accurate, fair, and full both in print and online. We are dedicated to eradicating all inaccuracies, and we welcome suggestions for corrections from our sources, readers, and the public.

These consist of:

·   Inaccuracies in fact

·   Incorrect names

·   Improper context

·   Absence of context

By calling the workplace at (330) 449-1827 or mailing us at or fill the online corrections form found at the end of every article on, errors can be reported.

Requests can be made anonymously or with your contact information included for follow-up. An online correction may take a variety of forms. Accidental typographical errors that don’t change the meaning will be fixed without more excitement. Names that are misspelled will be noted and fixed. Corrections will be used to fix factual inaccuracies, context-related problems, or faults that affect a story’s meaning.

If conditions call for a different treatment, corrections will publish on page 2A of the newspaper. Corrections that are printed will be published in the upcoming issue of the publication. Corrections to online articles will be recognized, and the relevant article page will additionally contain an editor’s note indicating the correction. These notes will detail what was altered as well as the moment the change occurred. There will be as soon as possible corrections.


Any major errors or prospective errors, whether in their own work or the work of a colleague, must be reported as quickly as possible to supervisory editors by staff members. Prior to sending a correction, every attempt should be taken to get in touch with the staff member and supervisor.

We must admit our mistakes as quickly as possible. When we make a correction, we let subscriber editors know about it (for example, in Editor’s notes, metadata, or warnings to TV newsrooms) as well as make it visible to news consumers (bottom-of-story corrections, correction notes on graphics, photo captions, etc.)

A correction must always be identified as such. When correcting a factual inaccuracy, we do not utilize euphemisms like “recasts,” “fixes,” “clarifies,” “small adjustments,” or “changes.”

We ask subscribers who used incorrect information to convey the correction when we fix a mistake from the previous day.

If at all possible, we fix mistakes in the same newscast for live broadcasts. If not, we correct it in the following pertinent live section. Factually incorrect audio correspondent reports are removed and, whenever possible, replaced with updated reports.

During our reporting process, mistakes are likely to occur. While we try to do things correctly, we also understand that when we fall short, we must admit it. To ensure that our information is as accurate and comprehensive as possible, we want to be open and honest about any errors. Please address any complaints or questions you may have regarding this corrections policy to the managing editor Mrs. Kelly Taylor and COO Brad Ruozzo.

Click here to send us a report.